https://docs.cybersitter.com/ 2026-05-08T11:06:25+00:00 https://docs.cybersitter.com/ https://docs.cybersitter.com/_media/favicon.ico text/html 2022-10-10T17:40:52+00:00 Anonymous (anonymous@undisclosed.example.com) https://docs.cybersitter.com/about_blocklists?rev=1665423652&do=diff Blocking and Blocklists Disclaimer: Blocklists are lists of websites and internet services categorized by the type of content they provide. They are not meant to promote or demean any particular category or group, they are merely collections of addresses which meet the criteria for inclusion in a particular category. text/html 2022-10-12T23:26:22+00:00 Anonymous (anonymous@undisclosed.example.com) https://docs.cybersitter.com/backup?rev=1665617182&do=diff Backup / Restore Your CSB features a simple function to backup or restore your settings. Keeping a backup of your settings is helpful in case you ever need to do a factory reset and don't want to restore your settings manually. To create a backup, follow these instructions: text/html 2022-10-26T22:38:34+00:00 Anonymous (anonymous@undisclosed.example.com) https://docs.cybersitter.com/blocklists?rev=1666823914&do=diff Included Blocklists CYBERsitter BLACK ships with a variety of default lists. You can select any or all of these lists and your CSB will deny access to anything in that category. These are the categories included. Name Description adult.list This list is obvious. It blocks adult oriented websites. text/html 2022-10-16T20:17:49+00:00 Anonymous (anonymous@undisclosed.example.com) https://docs.cybersitter.com/caching?rev=1665951469&do=diff Caching and How it Affects CSB Use Caching is performed by every browser and every operating system to speed up operations and reduce bandwidth. Browser performance is the name of the game with programmers who write browsing software. The know that consumers rate performance on how fast a page loads. Employing caching greatly improves performance because it is much faster to get a cached text/html 2022-10-12T23:50:01+00:00 Anonymous (anonymous@undisclosed.example.com) https://docs.cybersitter.com/clients?rev=1665618601&do=diff Creating Clients Creating clients is a little more complicated than creating groups, You can create client identities by using IP addresses of MAC addresses, Using IP addresses are problematic because they can change. MAC addresses cannot, so we strongly recommend using text/html 2022-10-11T13:52:35+00:00 Anonymous (anonymous@undisclosed.example.com) https://docs.cybersitter.com/configuration?rev=1665496355&do=diff CSB Configuration At this point in the setup process, everything should be working. You will just need to run through some basic settings to make it work the way you want it to. Log in to your CYBERsitter BLACK ℹ︎ Note: We recommend you perform your initial configuration tasks from a desktop or laptop computer with a full size screen. We provide all instructions based on users using full sized screens, text/html 2022-10-19T19:14:22+00:00 Anonymous (anonymous@undisclosed.example.com) https://docs.cybersitter.com/device_setup?rev=1666206862&do=diff Device Setup Connect Your CSB to Your Network The CYBERsitter BLACK (CSB) device needs to be connected you your network directly. WiFi would be too slow, and we want your experience to be a good one. Your router should have a few ethernet ports, and the text/html 2023-02-19T16:16:20+00:00 Anonymous (anonymous@undisclosed.example.com) https://docs.cybersitter.com/dhcp_server?rev=1676823380&do=diff Built-in DHCP Server The purpose of the CSB having a DHCP server is to work around uncooperative routers. It is rarely needed. What does a DHCP server do? Basically, a DHCP server manages the IP address assignments for all the devices on your network. When a computer joins your network, the text/html 2022-10-17T22:10:02+00:00 Anonymous (anonymous@undisclosed.example.com) https://docs.cybersitter.com/display?rev=1666044602&do=diff Display ‼︎ DO NOT PRESS THE RECTANGULAR DISPLAY ON THE TOP OF THE DEVICE. YOU CAN DAMAGE THE DEVICE. When your BLACK is in the ACTIVE state, the display will alternate between 3 screens every 5 seconds or so. Screen 1 will display CS-BLACK ACTVE text/html 2022-11-06T02:37:21+00:00 Anonymous (anonymous@undisclosed.example.com) https://docs.cybersitter.com/dns?rev=1667702241&do=diff Upstream DNS Providers Your CSB uses an external “upstream” DNS servers to resolve DNS queries. Several of these offer privacy by never logging your IP address or any other personal identifiable information (PII). Several of these also offer Malware and Adult content blocking. They typically are not as encompassing as text/html 2022-10-12T22:29:04+00:00 Anonymous (anonymous@undisclosed.example.com) https://docs.cybersitter.com/event_log?rev=1665613744&do=diff Event Log Your CSB keeps a daily event log so you can see some of the internal housekeeping functions, such as updates, new blocklists, and firmware updates. The event log can be viewed by selecting Tools from the left hand sidebar menu, then selecting text/html 2022-10-11T19:41:33+00:00 Anonymous (anonymous@undisclosed.example.com) https://docs.cybersitter.com/finding_macs?rev=1665517293&do=diff How to find MAC Addresses First, always look on the case and back of your device. If the device has a MAC address and has no human interface, it may be printed on the device somewhere. MAC addresses consists of six 2-digit pairs of characters. A character may be a number 0-9 or a letter A-F. text/html 2022-10-11T17:41:45+00:00 Anonymous (anonymous@undisclosed.example.com) https://docs.cybersitter.com/getting_support?rev=1665510105&do=diff How to Get Technical Support Your CSB has a very unique system built in to help you get support if you need it. If you have a problem, we can help you much easier and faster if you follow our recommendations. 1⃣︎ First, go to the </> Advanced page in your black. Copy the link from the text/html 2022-10-19T16:44:35+00:00 Anonymous (anonymous@undisclosed.example.com) https://docs.cybersitter.com/glossary?rev=1666197875&do=diff Glossary of Terms We use a lot of terms and/or acronyms you might not be familiar with. Most of them will have a grey like underneath them, When you see that, you can hover your mouse over them and in a couple of seconds, a tool-tip will appear explaining what it means. text/html 2022-10-12T23:45:33+00:00 Anonymous (anonymous@undisclosed.example.com) https://docs.cybersitter.com/group_example?rev=1665618333&do=diff Group Management Example Let's first define some groups. Remember that we have a typical household with 2 adults and 2 children, and an average collection of electronic devices. For this household, we'll need 4 groups. * Adults * Kids * Devices text/html 2022-10-11T16:37:24+00:00 Anonymous (anonymous@undisclosed.example.com) https://docs.cybersitter.com/group_main?rev=1665506244&do=diff Group Management Groups are a very powerful feature that will allow you to apply blocklists by groups of clients. One size doesn't always fit all, so creating groups and clients will help keep everyone happy. ℹ︎ Please note: Creating groups and clients are NOT required. They are provided to provide better control over which blocklists are appropriate for each group of clients. If group management is not used, all enabled blocklists will apply to all users and devices. text/html 2022-10-16T17:49:40+00:00 Anonymous (anonymous@undisclosed.example.com) https://docs.cybersitter.com/groups?rev=1665942580&do=diff Creating Groups ℹ︎ Group Management configuration is optional and not required for operation. The first step in creating groups is to decide how many groups you need. Groups will contain one or more clients. Clients are network capable devices. Clients are not people. So, when creating groups, think of what devices will belong to each group. text/html 2022-10-16T16:18:08+00:00 Anonymous (anonymous@undisclosed.example.com) https://docs.cybersitter.com/home?rev=1665937088&do=diff CYBERsitter BLACK Operation ℹ︎This documentation covers setup and use for the CYBERsitter v3 device as pictured above. Many topics are also applicable to v2 and v1. The CYBERsitter BLACK (CSB) device is 100% self configuring and it automatically detects your timezone, sets the time and date, and configures it's settings to the most common ones. Once you plug it in, it will join your network automatically. text/html 2022-10-16T20:23:31+00:00 Anonymous (anonymous@undisclosed.example.com) https://docs.cybersitter.com/homes?rev=1665951811&do=diff Example Configuration for Homes Setting up for homes with minor children is pretty straight forward. 1⃣︎ Follow the basic configuration steps to prepare for further configuration. Make sure you enable all the blocklists you intend to use. This will be the Default group and will not require special configuration. All computers accessible by students will automatically fall into the default category. text/html 2022-10-16T20:23:04+00:00 Anonymous (anonymous@undisclosed.example.com) https://docs.cybersitter.com/libraries?rev=1665951784&do=diff Example Configuration for Libraries Libraries have special configuration challenges where legal or policy issues may require extra care. out libraries have publicly accessible computers for patrons to use. They also have computers for staff to use in their normal course of business. text/html 2022-10-11T19:41:56+00:00 Anonymous (anonymous@undisclosed.example.com) https://docs.cybersitter.com/mac_address?rev=1665517316&do=diff MAC Addresses MAC stands for Media Access Control. Basically it is like a unique serial number for your device. Every device that has network connectivity has at least 1 MAC address, including your CSB. Your BLACKs second screen displays 3 things. The IP address assigned by your router, your router ( text/html 2022-10-11T16:48:45+00:00 Anonymous (anonymous@undisclosed.example.com) https://docs.cybersitter.com/network?rev=1665506925&do=diff Network Overview To view all devices on your network that connect to your CSB, click on Tools in your left hand sidebar. Then select Network. This page will display the IPv4 address, the IPv6 address, interface, and more. It also displays the Hardware address which is the same as the text/html 2022-10-12T23:41:54+00:00 Anonymous (anonymous@undisclosed.example.com) https://docs.cybersitter.com/product_updates?rev=1665618114&do=diff Product Updates Beginning with the new CYBERsitter BLACK Version 3, your device will be updated automatically without any user intervention required. Blocklists are automatically updated once per week. We occasionally add new blocklists, and when we do, your text/html 2022-11-11T22:24:22+00:00 Anonymous (anonymous@undisclosed.example.com) https://docs.cybersitter.com/reset?rev=1668205462&do=diff Factory Reset Sometimes it is necessary to perform a full factory reset. Maybe you just want to start all over, or maybe you want to move your CSB to a new network. We provide 2 ways to do this: Method 1 * Log into your CSB and select </> Advanced from the right text/html 2022-11-18T16:57:04+00:00 Anonymous (anonymous@undisclosed.example.com) https://docs.cybersitter.com/router_setup?rev=1668790624&do=diff Router Setup To complete installation you will need to make a minor change to your router. Some people refer to this as their “WiFi”. You probably haven't done this since you set it up and many (most) people forget how to do this. So let's make sure you can access your router before you start setting up your text/html 2022-10-16T20:23:19+00:00 Anonymous (anonymous@undisclosed.example.com) https://docs.cybersitter.com/schools?rev=1665951799&do=diff Example Configuration for Schools Schools should usually assume that all computers need kid-level filtering, then exclude those devices that are inaccessible by students.. 1⃣︎ Follow the basic configuration steps to prepare for further configuration. Make sure you enable all the blocklists you intend to use. This will be the Default group and will not require special configuration. All computers accessible by students will automatically fall into the default category. text/html 2022-10-19T16:48:23+00:00 Anonymous (anonymous@undisclosed.example.com) https://docs.cybersitter.com/setup_kids?rev=1666198103&do=diff Providing Maximum Protection for Kids We've provided several mechanisms to protect kids and families from objectionable content. 1⃣︎ Obviously, you will want to enable the Adult blocklist. The Adult blocklist can be enabled only for certain groups, so you can enable it only for one or more groups. text/html 2022-10-16T19:45:34+00:00 Anonymous (anonymous@undisclosed.example.com) https://docs.cybersitter.com/sidebar?rev=1665949534&do=diff CYBERsitter BLACK v3 * Welcome * Glossary of Terms Installation & Setup * Device Setup * Router Setup Configuration * Example * Libraries * Schools * Homes * Setting up for Kids Features * Group Management * Groups * Clients * Example * User Blacklist * User Whitelist * Special Links * Event Log * Status Log * DHCP Server * Backup/Restore * Product Updates General Information * Display * MAC Addresses * Included Blocklists * … text/html 2022-10-11T14:21:12+00:00 Anonymous (anonymous@undisclosed.example.com) https://docs.cybersitter.com/special_links?rev=1665498072&do=diff Special Links Special links are provided to assist you in performing certain tasks or remedy common problems by simply pasting a link into your browser that provides direct communication with your CSB system. You can also save these as browser bookmarks on any of your devices. To save a link as a bookmark, right-click on a link and select text/html 2022-10-12T22:28:35+00:00 Anonymous (anonymous@undisclosed.example.com) https://docs.cybersitter.com/status_log?rev=1665613715&do=diff Status Log Your CSB does a health check on itself every 15 minutes, then logs the results. You can easily see the results throughout the day. This can help identify potential problems, as well as show you general statistics. The status log can be viewed by selecting text/html 2022-10-11T16:41:48+00:00 Anonymous (anonymous@undisclosed.example.com) https://docs.cybersitter.com/user_blacklist?rev=1665506508&do=diff User Blacklist You can add sites that you want blocked using the User Black List functions. If you are a power user and experienced using Regular Expressions, you can add a regex to your blacklist as well. Blacklist items can also be added on the text/html 2022-10-11T16:41:27+00:00 Anonymous (anonymous@undisclosed.example.com) https://docs.cybersitter.com/user_whitelist?rev=1665506487&do=diff User Whitelist You can add sites that you want to always allow using the User Whitelist functions. If you are a power user and experienced using Regular Expressions, you can add a regex to your whitelist as well. Whitelist items can also be added on the